Dallas Outage

Resolved

Operational

Started almost 2 years agoNovember 15, 2024Lasted about 2 hoursNovember 15, 202410:1111:41 PMUTC

Affected

Data Centers

Dallas Metro

DFW1 - Dallas, TX - Equinix DA11

Internal Systems

Virtual Private Servers

Dedicated Servers

Updates

Resolved
November 15, 2024 at 11:41 PMUTC
Resolved
November 15, 2024 at 11:41 PMUTC
We are now issuing the all-clear. The repair from our upstream provider has been completed, and everything appears to be back online. If you are still experiencing issues, please submit a ticket. We recognize that any downtime is unacceptable and apologize for the inconvenience.
Identified
November 15, 2024 at 11:06 PMUTC
Identified
November 15, 2024 at 11:06 PMUTC
Our team is currently on site, and one of our upstream providers has a technician on location working as well. This seems to be an outage originating from our upstream providers, and we are actively working to resolve it.
Investigating
November 15, 2024 at 10:11 PMUTC
Investigating
November 15, 2024 at 10:11 PMUTC
We are currently investigating this incident.

Lagless Status - Dallas Outage – Incident details