Lagless Status - Planned Maintenance - NeoProtect Infrastructure Upgrades – Maintenance details

All systems operational

Planned Maintenance - NeoProtect Infrastructure Upgrades

Completed
Scheduled for August 27, 2025 at 11:00 PM – August 29, 2025 at 3:59 PMUTC

Affects

Data Centers

Under maintenance from 11:00 PM to 3:59 PM

Dallas Metro

Under maintenance from 11:00 PM to 3:59 PM

DFW1 - Dallas, TX - Equinix DA11

Under maintenance from 11:00 PM to 3:59 PM

Internal Systems

Under maintenance from 11:00 PM to 3:59 PM

Virtual Private Servers

Under maintenance from 11:00 PM to 3:59 PM

Dedicated Servers

Under maintenance from 11:00 PM to 3:59 PM

Updates
  • Completed
    August 29, 2025 at 3:59 PMUTC
    Completed
    August 29, 2025 at 3:59 PMUTC
    Maintenance has completed successfully.
  • In progress
    August 29, 2025 at 1:18 PMUTC
    In progress
    August 29, 2025 at 1:18 PMUTC

    Maintenance is now in progress.

    All traffic is routed through the Ashburn PoP during the maintenance.

  • Planned
    August 27, 2025 at 11:00 PMUTC
    Planned
    August 27, 2025 at 11:00 PMUTC

    Planned Maintenance - Neo Protect Infrastructure Upgrades

    Neo Protect will be performing emergency capacity upgrades across multiple locations (Singapore, Los Angeles, Miami, Frankfurt, Warsaw, Dallas) between Aug 28-Sep 1, 2025.

    Specific timing:

    • Most locations: Aug 28-Sep 1, 16:00 UTC (exact windows TBD)

    • Los Angeles: Aug 29, 20:00-22:00 UTC

    Contact support if you have concerns about service continuity during these upgrades.

    We do not expect any downtime during this upgrade but there is still a possibility of some connections been dropped during this time or higher latency.