Lagless Status - Network switch swap + cable managing of the Dallas PoP – Maintenance details

All systems operational

Network switch swap + cable managing of the Dallas PoP

Completed
Scheduled for September 27, 2025 at 5:30 PM – September 28, 2025 at 3:10 PM

Affects

Website (Billing/Control)

Under maintenance from 5:30 PM to 3:10 PM

Billing

Under maintenance from 5:30 PM to 3:10 PM

Dedicated Panel

Under maintenance from 5:30 PM to 3:10 PM

VPS Control Panel (VirtFusion)

Under maintenance from 5:30 PM to 3:10 PM

Game Panel

Under maintenance from 5:30 PM to 3:10 PM

Support System

Under maintenance from 5:30 PM to 3:10 PM

Updates
  • Completed
    September 28, 2025 at 3:10 PM
    Completed
    September 28, 2025 at 3:10 PM

    Dallas maintenance has completed fully. We have successfully decommissioned our Juniper systems and are now running on Arista for all connectivity.

    Our sincerest apologies for the extended downtime for all the folks yesterday, and appreciate everyone bearing with us as we work hard to improve your overall experience with Elcro/Lagless long-term.

    If anyone has any residual issues, please reach out in the form of a ticket so that they can be addresses.

    • Lev

  • Update
    September 28, 2025 at 2:58 PM
    Update
    September 28, 2025 at 2:58 PM

    Switch swap has now been complete.

  • Update
    September 28, 2025 at 1:59 AM
    Update
    September 28, 2025 at 1:59 AM

    All Services are coming back online one by one.

  • Update
    September 27, 2025 at 9:23 PM
    Update
    September 27, 2025 at 9:23 PM

    We are now reracking all of the servers, some servers will be down, some will be up.

  • Update
    September 27, 2025 at 6:52 PM
    Update
    September 27, 2025 at 6:52 PM
    Maintenance is now in progress.
  • In progress
    September 27, 2025 at 6:48 PM
    In progress
    September 27, 2025 at 6:48 PM

    Maintenance is now in starting.

  • Planned
    September 27, 2025 at 5:30 PM
    Planned
    September 27, 2025 at 5:30 PM

    We will be performing a network switch replacement in our Dallas location to improve stability and prevent a recurrence of the outage experienced on August 4th. This proactive maintenance is aimed at enhancing reliability and service continuity.

    The main outage will last at most, 3 hours at 12:30 PM CST on the 27th of September. Additionally singular servers may have blips in connectivity for the whole duration of the maintenance, as we will be cable managing the rack, and working on the systems back-end. Full rack services will not affected in this maintenance.

    We appreciate your understanding as we complete this important upgrade to strengthen our Dallas infrastructure.